Hi!

I’m Mihaela Mihova

UX/UI designer from Bulgaria

View my work

Selected work

Apple Glow

Project overview

This is a case study about a conceptual product for enhancing Apple’s HomeKit with AI

Apple Glow

UX Case Study (Conceptual)

Tools used:

My role

Concept Creator

Concept Creator

Journey map

Prototyping

Competitive analysis

Defined visual identity

User flow

User Research

User persona

The Apple Glow

Experience

The mirror is not active

When Apple Glow is inactive, it’s display is darker and in power saving mode

9:41

Mon Jun 6

100%

9:41AM

Cupertino

12

11

10

9

8

7

6

5

4

3

2

1

+1.78

AAPL

􀛤

AQI

27

78

50

67

Conference Room

Design Review

11:30AM-12:30PM

Mon Jun

Good morning

When you walk in the bathroom the edges start glowing, and Siri greets you with a GOOD MORNING.

After the greeting, Apple glow goes in active mode

It gives you a few minutes for you to use the utilities.

9:41

Mon Jun 6

100%

9:41AM

Cupertino

12

11

10

9

8

7

6

5

4

3

2

1

+1.78

AAPL

􀛤

AQI

27

78

50

67

Conference Room

Design Review

11:30AM-12:30PM

Mon Jun

Pam

Morning, Glo

Apple Glow

Good morning Pam!

Good morning

Apple Glow learns what products you own, as time passes. At first it suggests a product and asks if you own one. As you use it, using the camera Glow detects the products brand and type.

Mon Jun

Pam

Thanks! What are we doing today? Tell me what I need.

Pam

Thanks for the lip oil tip!

Apple Glow

I am exited for our first morning!

Your skin looks amazing this morning!

Apple Glow

For today I recommend a little eye cream and sunscreen.

Apple Glow

If you own lip oil, put a little on your lips before going out- it’s windy today.

Siri learns

As it scans the product it detects how much is left in the product ( I don’t know how yet maybe searches the web for grams and how to use terms). When Glow thinks you might be close to running out on something, it sends you a notification or tells you right away.

Pam

I’m not really sure I love this one. We can search for a better one.

Apple Glow

It looks that you are struggling with your sunscreen. Do you want me to order you a new one? It will arrive right when this one is empty.

UX.Report

Project overview

This is a case study about lowering high bounce rates and addressing low conversion rates on the platform.

Improve the UX.Report Platform

Case Study

7 min read

20 Dec 2024

Project Course

SoftUni Design Advanced

Usability evaluation

Insights, recommendations and research highlights.

Learnability

Bad

Show of password toggle option

I recommend adding a toggle option to show password when typing or when done.

Efficiency

Room to improve

Landing page has an option for the potential customer to ask questions.

When a customer clicks on CONTACT, it send them directly in their Email platform. The option is there, but I think there is supposed to be a quick form users can type out a question and not an email. Some customers might be put off be having to send an official email to the company.

Learnability, Error

Room to improve

UI Elements are easily accessible on mobile and big enough to prevent misclicks

I recommend increasing the white space around the objects

Carl Caterpillar

Good

The website does not require entering the same data more than once

There is only one place to enter password, you don’t have to type it twice.

Efficiency

Bad

Main product visual is not attractive.

We need some kind of dashboard that shows what the product looks like when you onw it. We don’t have a preview anywhere, so it’s a a little off putting that we ask for the customer to buy, but not show them what they are actually buying.

Efficiency

Good

The home page is professionally designed and it creates a positive first impression

Everything is visible, there is enough white space. The hierarchy between the main text and the secondary one is good. The page is balanced.

Main visual

(Dashboard)

<

All Audits

Hero Block

Problem Agitation

Clear solution

Social proof

Desired action

Storytelling

Support

Mihaela Mihova

eli.mihova.vm@gmail...

QuEx Landing page results

Hero block

32%

Problem agitation

22%

Social proof

23%

Desired Action

12%

Clear solution

65%

Storytelling

42%

itasse risus elementum erat amet put

cies sapien purus eleifend. Eros dignissim diam sed donec pretium. Nibh placerat volutpat aliquam tellus

Lorem ipsum dolor sit amet consectetur. Auctor et dui id gravida orci vel aliquam donec. Velit commodo

an venenatis dolor ullamcorper sagittis. Tincidunt arcu vestibulum malesuada nec faucibus tristique lore

scelerisque mauris amet. Lorem blandit scelerisque gravida semper in. Sit varius

amet purus mauris egestas. Quam egestas facilisi elit sed volutpat. Pulvinar auctor scelerisque ma

Overall Score

26%

Education

UX/UI Design

Softuni, Diploma

2025

Graphic Design

Softuni, Courses

2024

Digital Markering

Softuni, Courses

2021

Fashion Design

New Bulgarian University

Vocational High school of Clothing and Design

A little about me

Art and design have always been a part of my life in one way or another. I studied Fashion Design in high school and university, fully convinced I’d be the next big name in the industry… until I realised I preferred designing for fun rather than as a career. That led me to graphic design, where I dove into the SoftUni program. A few courses and certificates later, here I am, turning that passion into reality.

See more

Let’s work together

Hi!

I’m Mihaela Mihova

UX/UI designer from Bulgaria

View my work

Selected work

Apple Glow

Project overview

This is a case study about a conceptual product for enhancing Apple’s HomeKit with AI

Apple Glow

UX Case Study (Conceptual)

Tools used:

My role

Concept Creator

Concept Creator

Journey map

Prototyping

Competitive analysis

Defined visual identity

User flow

User Research

User persona

The Apple Glow Experience

Scanning and morning routine

The Apple Glow Experience

First scanning of the face

Siri scans Pam’s face.

Mon Jun

This is what Apple Glow

Sees as it scans the skin

Apple Glow informs Pam

of the results

After the scan is complete, Siri tells Pam what it sees. It recommends types of products that will help.

Mon Jun

Pam

Yep, I’m aware.

Apple Glow

These are the products I recommend. If you don’t have them I can order them for you.

Apple Glow

  • Acne solution
  • Oil based cleanser
  • Azaelic acid
  • Retinol Serum
  • Probiotic Gel Moisturizer

Apple Glow

From what I can see your skin is mostly dry, except your T-zone.

Apple Glow

I have to warn you that I am a virtual assistant and not a medical doctor. Keep that in mind.

Apple Glow

I can see that you have Rosacea, that manifest itself on your cheeks, and Moderate acne all around your face.

Siri offers brands

for the products

Pam says what she dose not have and they plan a purcase

Mon Jun

Pam

I have everything besides the Gel and serum.

Pam

I dont’t like The ordinary.

Pam

Them I like.

Apple Glow

Great! Here are brands that I recommend that you try.

Apple Glow

How about La Roche Posay retinol serum B3?

Apple Glow

  • Biossance Probiotic Gel Moisturiser
  • The Ordinary Retinol Serum 1%

Apple Glow

Great! I will find the best offers for these products and if you approve of the prices, I will order them.

The mirror is not active

When Apple Glow is inactive, it’s display is darker and in power saving mode

9:41

Mon Jun 6

100%

9:41AM

Cupertino

12

11

10

9

8

7

6

5

4

3

2

1

+1.78

AAPL

􀛤

AQI

27

78

50

67

Conference Room

Design Review

11:30AM-12:30PM

Mon Jun

Good morning

When you walk in the bathroom the edges start glowing, and Siri greets you with a GOOD MORNING.

After the greeting, Apple glow goes in active mode

It gives you a few minutes for you to use the utilities.

9:41

Mon Jun 6

100%

9:41AM

Cupertino

12

11

10

9

8

7

6

5

4

3

2

1

+1.78

AAPL

􀛤

AQI

27

78

50

67

Conference Room

Design Review

11:30AM-12:30PM

Mon Jun

Pam

Morning, Glo

Apple Glow

Good morning Pam!

Good morning

Apple Glow learns what products you own, as time passes. At first it suggests a product and asks if you own one. As you use it, using the camera Glow detects the products brand and type.

Mon Jun

Pam

Thanks! What are we doing today? Tell me what I need.

Pam

Thanks for the lip oil tip!

Apple Glow

I am exited for our first morning!

Your skin looks amazing this morning!

Apple Glow

For today I recommend a little eye cream and sunscreen.

Apple Glow

If you own lip oil, put a little on your lips before going out- it’s windy today.

Siri learns

As it scans the product it detects how much is left in the product ( I don’t know how yet maybe searches the web for grams and how to use terms). When Glow thinks you might be close to running out on something, it sends you a notification or tells you right away.

Pam

I’m not really sure I love this one. We can search for a better one.

Apple Glow

It looks that you are struggling with your sunscreen. Do you want me to order you a new one? It will arrive right when this one is empty.

UX.Report

Project overview

This is a case study about lowering high bounce rates and addressing low conversion rates on the platform.

Improve the UX.Report Platform

Case Study

7 min read

20 Dec 2024

Project Course

SoftUni Design Advanced

Usability evaluation

Insights, recommendations and research highlights.

Learnability

Bad

Show of password toggle option

I recommend adding a toggle option to show password when typing or when done.

Efficiency

Room to improve

Landing page has an option for the potential customer to ask questions.

When a customer clicks on CONTACT, it send them directly in their Email platform. The option is there, but I think there is supposed to be a quick form users can type out a question and not an email. Some customers might be put off be having to send an official email to the company.

Learnability, Error

Room to improve

UI Elements are easily accessible on mobile and big enough to prevent misclicks

I recommend increasing the white space around the objects

Carl Caterpillar

Good

The website does not require entering the same data more than once

There is only one place to enter password, you don’t have to type it twice.

Efficiency

Bad

Main product visual is not attractive.

We need some kind of dashboard that shows what the product looks like when you onw it. We don’t have a preview anywhere, so it’s a a little off putting that we ask for the customer to buy, but not show them what they are actually buying.

Efficiency

Good

The home page is professionally designed and it creates a positive first impression

Everything is visible, there is enough white space. The hierarchy between the main text and the secondary one is good. The page is balanced.

Main visual

(Dashboard)

<

All Audits

Hero Block

Problem Agitation

Clear solution

Social proof

Desired action

Storytelling

Support

Mihaela Mihova

eli.mihova.vm@gmail...

QuEx Landing page results

Hero block

32%

Problem agitation

22%

Social proof

23%

Desired Action

12%

Clear solution

65%

Storytelling

42%

itasse risus elementum erat amet put

cies sapien purus eleifend. Eros dignissim diam sed donec pretium. Nibh placerat volutpat aliquam tellus

Lorem ipsum dolor sit amet consectetur. Auctor et dui id gravida orci vel aliquam donec. Velit commodo

an venenatis dolor ullamcorper sagittis. Tincidunt arcu vestibulum malesuada nec faucibus tristique lore

scelerisque mauris amet. Lorem blandit scelerisque gravida semper in. Sit varius

amet purus mauris egestas. Quam egestas facilisi elit sed volutpat. Pulvinar auctor scelerisque ma

Overall Score

26%

Education

UX/UI Design

Softuni, Diploma

2025

Graphic Design

Softuni, Courses

2024

Digital Markering

Softuni, Courses

2021

Fashion Design

  • New Bulgarian University
  • Vocational High school of Clothing and Design

2018

A little about me

Art and design have always been a part of my life in one way or another. I studied Fashion Design in high school and university, fully convinced I’d be the next big name in the industry… until I realised I preferred designing for fun rather than as a career. That led me to graphic design, where I dove into the SoftUni program. A few courses and certificates later, here I am, turning that passion into reality.

See more

Let’s work together

Hi!

I’m Mihaela Mihova

UX/UI designer from Bulgaria

View my work

Selected work

Apple Glow

Project overview

This is a case study about a conceptual product for enhancing Apple’s HomeKit with AI

Apple Glow

UX Case Study (Conceptual)

Tools used:

My role

Concept Creator

Concept Creator

Journey map

Prototyping

Competitive analysis

Defined visual identity

User flow

User Research

User persona

The Apple Glow Experience

Scanning and morning routine

The Apple Glow Experience

First scanning of the face

Siri scans Pam’s face.

Mon Jun

This is what Apple Glow

Sees as it scans the skin

Apple Glow informs Pam

of the results

After the scan is complete, Siri tells Pam what it sees. It recommends types of products that will help.

Mon Jun

Pam

Yep, I’m aware.

Apple Glow

These are the products I recommend. If you don’t have them I can order them for you.

Apple Glow

  • Acne solution
  • Oil based cleanser
  • Azaelic acid
  • Retinol Serum
  • Probiotic Gel Moisturizer

Apple Glow

From what I can see your skin is mostly dry, except your T-zone.

Apple Glow

I have to warn you that I am a virtual assistant and not a medical doctor. Keep that in mind.

Apple Glow

I can see that you have Rosacea, that manifest itself on your cheeks, and Moderate acne all around your face.

Siri offers brands

for the products

Pam says what she dose not have and they plan a purcase

Mon Jun

Pam

I have everything besides the Gel and serum.

Pam

I dont’t like The ordinary.

Pam

Them I like.

Apple Glow

Great! Here are brands that I recommend that you try.

Apple Glow

How about La Roche Posay retinol serum B3?

Apple Glow

  • Biossance Probiotic Gel Moisturiser
  • The Ordinary Retinol Serum 1%

Apple Glow

Great! I will find the best offers for these products and if you approve of the prices, I will order them.

The mirror is not active

When Apple Glow is inactive, it’s display is darker and in power saving mode

9:41

Mon Jun 6

100%

9:41AM

Cupertino

12

11

10

9

8

7

6

5

4

3

2

1

+1.78

AAPL

􀛤

AQI

27

78

50

67

Conference Room

Design Review

11:30AM-12:30PM

Mon Jun

Good morning

When you walk in the bathroom the edges start glowing, and Siri greets you with a GOOD MORNING.

After the greeting, Apple glow goes in active mode

It gives you a few minutes for you to use the utilities.

9:41

Mon Jun 6

100%

9:41AM

Cupertino

12

11

10

9

8

7

6

5

4

3

2

1

+1.78

AAPL

􀛤

AQI

27

78

50

67

Conference Room

Design Review

11:30AM-12:30PM

Mon Jun

Pam

Morning, Glo

Apple Glow

Good morning Pam!

Good morning

Apple Glow learns what products you own, as time passes. At first it suggests a product and asks if you own one. As you use it, using the camera Glow detects the products brand and type.

Mon Jun

Pam

Thanks! What are we doing today? Tell me what I need.

Pam

Thanks for the lip oil tip!

Apple Glow

I am exited for our first morning!

Your skin looks amazing this morning!

Apple Glow

For today I recommend a little eye cream and sunscreen.

Apple Glow

If you own lip oil, put a little on your lips before going out- it’s windy today.

Siri learns

As it scans the product it detects how much is left in the product ( I don’t know how yet maybe searches the web for grams and how to use terms). When Glow thinks you might be close to running out on something, it sends you a notification or tells you right away.

Pam

I’m not really sure I love this one. We can search for a better one.

Apple Glow

It looks that you are struggling with your sunscreen. Do you want me to order you a new one? It will arrive right when this one is empty.

UX.Report

Project overview

This is a case study about lowering high bounce rates and addressing low conversion rates on the platform.

Improve the UX.Report Platform

Case Study

7 min read

20 Dec 2024

Project Course

SoftUni Design Advanced

Usability evaluation

Insights, recommendations and research highlights.

Learnability

Bad

Show of password toggle option

I recommend adding a toggle option to show password when typing or when done.

Efficiency

Room to improve

Landing page has an option for the potential customer to ask questions.

When a customer clicks on CONTACT, it send them directly in their Email platform. The option is there, but I think there is supposed to be a quick form users can type out a question and not an email. Some customers might be put off be having to send an official email to the company.

Learnability, Error

Room to improve

UI Elements are easily accessible on mobile and big enough to prevent misclicks

I recommend increasing the white space around the objects

Efficiency

Good

The website does not require entering the same data more than once

There is only one place to enter password, you don’t have to type it twice.

Efficiency

Bad

Main product visual is not attractive.

We need some kind of dashboard that shows what the product looks like when you onw it. We don’t have a preview anywhere, so it’s a a little off putting that we ask for the customer to buy, but not show them what they are actually buying.

Efficiency

Good

The home page is professionally designed and it creates a positive first impression

Everything is visible, there is enough white space. The hierarchy between the main text and the secondary one is good. The page is balanced.

Main visual

(Dashboard)

<

All Audits

Hero Block

Problem Agitation

Clear solution

Social proof

Desired action

Storytelling

Support

Mihaela Mihova

eli.mihova.vm@gmail...

QuEx Landing page results

Hero block

32%

Problem agitation

22%

Social proof

23%

Desired Action

12%

Clear solution

65%

Storytelling

42%

itasse risus elementum erat amet put

cies sapien purus eleifend. Eros dignissim diam sed donec pretium. Nibh placerat volutpat aliquam tellus

Lorem ipsum dolor sit amet consectetur. Auctor et dui id gravida orci vel aliquam donec. Velit commodo

an venenatis dolor ullamcorper sagittis. Tincidunt arcu vestibulum malesuada nec faucibus tristique lore

scelerisque mauris amet. Lorem blandit scelerisque gravida semper in. Sit varius

amet purus mauris egestas. Quam egestas facilisi elit sed volutpat. Pulvinar auctor scelerisque ma

Overall Score

26%

Education

UX/UI Design

Softuni, Diploma

2025

Graphic Design

Softuni, Courses

2024

Digital Marketing

Softuni, Courses

2021

Fashion Design

  • New Bulgarian University
  • High school of Design

2018

A little about me

Art and design have always been a part of my life in one way or another. I studied Fashion Design in high school and university, fully convinced I’d be the next big name in the industry… until I realised I preferred designing for fun rather than as a career. That led me to graphic design, where I dove into the SoftUni program. A few courses and certificates later, here I am, turning that passion into reality.

See more

Let’s work together

Hi!

I’m Mihaela Mihova

UX/UI designer from Bulgaria

View my work

Selected work

Apple Glow

Project overview

Apple Glow is a product concept that i created when tasked with expanding Apple’s smart home kit.

Apple Glow

UX Case Study (Conceptual)

Tools used:

My role

Concept Creator

Concept Creator

Journey map

Prototyping

Competitive analysis

Defined visual identity

User flow

User Research

User persona

The Apple Glow Experience

Scanning and morning routine

The Apple Glow Experience

First scanning of the face

Siri scans Pam’s face.

Mon Jun

This is what Apple Glow

Sees as it scans the skin

Apple Glow informs Pam

of the results

After the scan is complete, Siri tells Pam what it sees. It recommends types of products that will help.

Mon Jun

Pam

Yep, I’m aware.

Apple Glow

These are the products I recommend. If you don’t have them I can order them for you.

Apple Glow

  • Acne solution
  • Oil based cleanser
  • Azaelic acid
  • Retinol Serum
  • Probiotic Gel Moisturizer

Apple Glow

From what I can see your skin is mostly dry, except your T-zone.

Apple Glow

I have to warn you that I am a virtual assistant and not a medical doctor. Keep that in mind.

Apple Glow

I can see that you have Rosacea, that manifest itself on your cheeks, and Moderate acne all around your face.

Siri offers brands

for the products

Pam says what she dose not have and they plan a purcase

Mon Jun

Pam

I have everything besides the Gel and serum.

Pam

I dont’t like The ordinary.

Pam

Them I like.

Apple Glow

Great! Here are brands that I recommend that you try.

Apple Glow

How about La Roche Posay retinol serum B3?

Apple Glow

  • Biossance Probiotic Gel Moisturiser
  • The Ordinary Retinol Serum 1%

Apple Glow

Great! I will find the best offers for these products and if you approve of the prices, I will order them.

The mirror is not active

When Apple Glow is inactive, it’s display is darker and in power saving mode

9:41

Mon Jun 6

100%

9:41AM

Cupertino

12

11

10

9

8

7

6

5

4

3

2

1

+1.78

AAPL

􀛤

AQI

27

78

50

67

Conference Room

Design Review

11:30AM-12:30PM

Mon Jun

Good morning

When you walk in the bathroom the edges start glowing, and Siri greets you with a GOOD MORNING.

After the greeting, Apple glow goes in active mode

It gives you a few minutes for you to use the utilities.

9:41

Mon Jun 6

100%

9:41AM

Cupertino

12

11

10

9

8

7

6

5

4

3

2

1

+1.78

AAPL

􀛤

AQI

27

78

50

67

Conference Room

Design Review

11:30AM-12:30PM

Mon Jun

Pam

Morning, Glo

Apple Glow

Good morning Pam!

Good morning

Apple Glow learns what products you own, as time passes. At first it suggests a product and asks if you own one. As you use it, using the camera Glow detects the products brand and type.

Mon Jun

Pam

Thanks! What are we doing today? Tell me what I need.

Pam

Thanks for the lip oil tip!

Apple Glow

I am exited for our first morning!

Your skin looks amazing this morning!

Apple Glow

For today I recommend a little eye cream and sunscreen.

Apple Glow

If you own lip oil, put a little on your lips before going out- it’s windy today.

Siri learns

As it scans the product it detects how much is left in the product ( I don’t know how yet maybe searches the web for grams and how to use terms). When Glow thinks you might be close to running out on something, it sends you a notification or tells you right away.

Pam

I’m not really sure I love this one. We can search for a better one.

Apple Glow

It looks that you are struggling with your sunscreen. Do you want me to order you a new one? It will arrive right when this one is empty.

UX.Report

Project overview

This is a case study about lowering high bounce rates and addressing low conversion rates on the platform.

Improve the UX.Report Platform

Case Study

7 min read

20 Dec 2024

Project Course

SoftUni Design Advanced

Usability evaluation

Insights, recommendations and research highlights.

Learnability

Bad

Show of password toggle option

I recommend adding a toggle option to show password when typing or when done.

Efficiency

Room to improve

Landing page has an option for the potential customer to ask questions.

When a customer clicks on CONTACT, it send them directly in their Email platform. The option is there, but I think there is supposed to be a quick form users can type out a question and not an email. Some customers might be put off be having to send an official email to the company.

Learnability, Error

Room to improve

UI Elements are easily accessible on mobile and big enough to prevent misclicks

I recommend increasing the white space around the objects

Efficiency

Good

The website does not require entering the same data more than once

There is only one place to enter password, you don’t have to type it twice.

Efficiency

Bad

Main product visual is not attractive.

We need some kind of dashboard that shows what the product looks like when you onw it. We don’t have a preview anywhere, so it’s a a little off putting that we ask for the customer to buy, but not show them what they are actually buying.

Efficiency

Good

The home page is professionally designed and it creates a positive first impression

Everything is visible, there is enough white space. The hierarchy between the main text and the secondary one is good. The page is balanced.

Main visual

(Dashboard)

<

All Audits

Hero Block

Problem Agitation

Clear solution

Social proof

Desired action

Storytelling

Support

Mihaela Mihova

eli.mihova.vm@gmail...

QuEx Landing page results

Hero block

32%

Problem agitation

22%

Social proof

23%

Desired Action

12%

Clear solution

65%

Storytelling

42%

itasse risus elementum erat amet put

cies sapien purus eleifend. Eros dignissim diam sed donec pretium. Nibh placerat volutpat aliquam tellus

Lorem ipsum dolor sit amet consectetur. Auctor et dui id gravida orci vel aliquam donec. Velit commodo

an venenatis dolor ullamcorper sagittis. Tincidunt arcu vestibulum malesuada nec faucibus tristique lore

scelerisque mauris amet. Lorem blandit scelerisque gravida semper in. Sit varius

amet purus mauris egestas. Quam egestas facilisi elit sed volutpat. Pulvinar auctor scelerisque ma

Overall Score

26%

Education

UX/UI Design

Softuni, Diploma

2025

Graphic Design

Softuni, Courses

2024

Digital Marketing

Softuni, Courses

2021

Fashion Design

  • New Bulgarian University
  • High school of Design

2018

A little about me

Art and design have always been a part of my life in one way or another. I studied Fashion Design in high school and university, fully convinced I’d be the next big name in the industry… until I realised I preferred designing for fun rather than as a career. That led me to graphic design, where I dove into the SoftUni program. A few courses and certificates later, here I am, turning that passion into reality.

See more

Let’s work together